Safety is our top priority
Welcome Home! We have updated our operating procedures to ensure the safety of our guest and staff. While there will be many changes to our operations we will maintain our high standard of comfort, relaxation and good times.
Please understand the information below represents our current operating procedures. As guidelines and recommendations continue to change we will update our procedures and therefore the information listed below might not fully apply to your stay.
New York Travel Advisory
New York State travel guidelines require all New Yorkers, as well as those visiting from out-of-state or another country, to take personal responsibility for compliance in the best interest of public health and safety. Asymptomatic travelers entering New York from another country, U.S. state, or territory are no longer required to test or quarantine as of April 10, 2021. Symptomatic travelers must immediately self-isolate and contact the local health department.
All travelers must complete the Traveler Health Form unless the traveler had left New York for less than 24 hours or is coming to New York from a contiguous state. Contiguous states to New York are Pennsylvania, New Jersey, Connecticut, Massachusetts and Vermont.
Check here for the most up to date information on the NYS Travel Advisory.
Everyone Plays a Role
We are taking many precautions to ensure your safety as well as the safety of our staff.
You may not enter the property if you or anyone in your direct reservation is experiencing COVID-19 symptoms or have tested positive for COVID-19 in the past 14 days. We ask that you please practice social distancing while at Winter Clove Inn, when 6 feet of distance cannot be met a mask or face covering should be worn. All guest who are medically able to wear a mask are required to do so when entering the building, in the hallways, entering the dining room and other common areas. Please use the provided hand sanitizer, follow any posted signage and recommendations from the CDC, NYS Health Department and other officials. Common sense is critical, if you believe you are at risk or should not come on a vacation please err on the side of caution.
Our team has drastically increased their cleaning and disinfecting efforts throughout the resort. This is especially true on high traffic areas such as door knobs, light switches, counter tops, railings, etc. Please let one of our team members know if you would like a surface disinfected.
We are not offering daily in room housekeeping service at this time. This will allow our staff to focus on sanitation efforts throughout the resort and provide a safer environment for you. We will be offering a daily service to provide you with any linen, towels, and toiletries you need as well as collecting rubbish and used linens without any of our staff members entering your room.
Whenever possible we are allowing all rooms be unoccupied for at least 24 hours between stays. To our repeat guest this means you may receive a different room than usual but it will be a similar room and one we had amble time to properly disinfect and clean.
While NY state has removed the capacity limit for our region on indoor dining we are still abiding by the table distance requirement required by the state. Additionally we have equipped our dining room with an air recovery ventilator which allows for fresh air from outside to constantly be circulated into the dinning room. We still do require that you wear a mask when entering the dining room, if medically able to do so. We continue to monitor guidelines and recommendations from the NYS Department of Health and other officials.
We are happy to offer outdoor dining when weather permits.
All of our amenities except for our bowling alley and fitness room are open. The indoor and seasonal outdoor pool, game room, golf course, sports courts, bar, hikng trails, bonfires, and more are all ready for you this summer!
Staff members will be required to wear mask or other protective gear. Guest will be required to sign a disclaimer stating they understand COVID-19 presents a risk and that they are not experiencing any COVID-19 symptoms, have not tested positive for COVD-19 in the past 14 days nor have they been in contact with anyone who has, as well as agreeing to additional safety precautions. Anyone experiencing COVID-19 symptoms will be required to leave the property immediately and recommended to get medical advice.
The procedures, recommendations and guidelines listed above are what we are currently doing to best ensure everyone’s safety. As we continue to move forward we will constantly re-evaluate and update our procedures as needed. Therefore these procedures might not fully apply for your future reservation.
Please let us know if you have any questions, concerns or recommendations.
We can be reached at (518) 622-3267 or [email protected]